020 7100 7878 info@majorha.com

Tenants

Moving house can be stressful.

Our aim is to reduce that stress in every way possible. The experience of Major Housing Association’s staff allows us assist you at the highest level throughout the process.

We ensure that we know the properties we have on our books.

We will always be upfront about our properties positive and negative features before you visit them, potentially saving you time and money if the property differs from what you are looking for. We know that it’s very rare to find a perfect property in London, so we explain any niggles to you before you view.

We will help you every step of the way, providing advice and assistance on every aspect of your big move. Whether you need help choosing utility suppliers or filling in your forms, we are always on hand to provide you with advice.

From the moment you start your search, to the time we hand you the keys, we will take good care of you.

Our usual procedure

Arrange a viewing
Arrange a viewing on the property you are interested in.
Show you around the property
Show you around the property, this will be done by someone who is familiar with the details and will be able to answer your questions.
Agency fee
Should you decide you wish to rent the property, we will ask for an agency fee to hold it for you. When this is received we will take the property off the market and cancel any other planned viewings.
Application form
We will send you an easy to fill in application form.
Reference checks
When we receive this form (please return within 48 hours) we will begin reference checks.
Tenancy signing & payment
Subject to suitable reference checks, we will arrange the tenancy signing, payment of deposit and the first month’s rent in advance. We can then arrange a mutually convenient time and date for you to move in to your new property. It is to be noted that if reference checks are failed, you will lose your initial agency fee.
Move in
We now move you in to your property! You will meet with someone from The Letting Game at the property to pick up the keys. We will sign any documents required and welcome you to your new home.

Our Fees

There is a simple one off payment depending on the price of the property. This takes the property off the market and covers the costs of referencing and other administration such as the tenancy agreement.

The Deposit

When we manage the property your deposit will be equal to one month’s rent plus £100 and it will be protected with a government custodial scheme. When we only Let the property for the landlord who manages it themselves, the deposit amount may vary (from the equivalent of one month’s rent to 6 weeks rent), and sometimes the Landlord may choose to protect the deposit themselves.

Major Housing Association

213 Barking Road,

Canning Town,

London, E16 4HH

info@majorha.com

020 7100 7878

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